Privacy policy
Privacy Policy
Last updated: July 16, 2025
This Privacy Policy describes how FAURENZO collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site or place an order, we may collect:
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Your name, email address, phone number, and shipping address
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Payment information (processed securely via Shopify Payments or third-party processors)
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Browser and device data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
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Fulfill and manage your orders
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Communicate with you about your purchase
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Provide customer support
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Send promotional emails and SMS (if you opt-in)
3. Messaging Terms & Consent
By subscribing to SMS notifications, you agree to our
Messaging Terms and
Messaging Privacy Policy.
You may opt out at any time by replying "STOP" to our messages.
4. Sharing of Information
We do not sell your personal data.
We only share your information with:
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Shopify (to run our store)
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Shipping providers (to fulfill your order)
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Legal authorities if required by law
5. Data Retention
We retain your data for as long as necessary to fulfill your order and comply with legal obligations.
6. Your Rights (Canada - PIPEDA)
You have the right to:
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Access the personal data we hold about you
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Request corrections or deletion of your data
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Withdraw consent at any time
To exercise these rights, contact us at faurenzo.info@gmail.com
7. Cookies
Our site uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings.
8. Contact
faurenzo.info@gmail.com
5 Place Hocquart, Laval, Quebec H7E 3N9, Canada